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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jonathan Parra

March 1, 2023

5  out of  5 rating by Jonathan Parra
"Best State Farm office I've had the pleasure of doing business with. I had the chance to work with Ariana and was amazed by her professionalism and expertise. I highly reccomend Craig's office for any insurance needs. -Jon"

Marie Farrington

February 26, 2023

5  out of  5 rating by Marie Farrington
"Love this office!! When I switched my insurance I saved almost $1200 a year. Courtney was very good at making sure I understood my coverage and recommending what fit my needs. While I was in the office Craig, the agent even came in and introduced himself and thanked me for my business. Everyone in the office was very nice. I would highly recommend this State Farm!!"

Oscar Paulin

February 24, 2023

5  out of  5 rating by Oscar Paulin
"If you looking for an honest, efficient, and friendly experience. You’re at the right place, I’m working with Ariana Audelo and she has been all these and more! I called in for a quote after my insurance went up and I ended up switching everything over houses, cars and pretty soon life insurance."

Curtis Bean

February 15, 2023

5  out of  5 rating by Curtis Bean
"Craig Griffiths State Farm has the staff that we trust. Karla Brush knows the clients and goes the extra mile. If you are looking for the right State Farm - you found it here!"

Patricia Mullen

November 29, 2022

5  out of  5 rating by Patricia Mullen
"The professional interactions that I have experienced with Ariana are amazingly helpful. Ariana is so efficient and consistently solves any issues I might have. Grateful for Ariana. Highly recommend Craig Griffiths team."

Lisa Polk

October 20, 2022

5  out of  5 rating by Lisa Polk
"Great customer service, professional staff. So happy that I switched to this company!"

Jesus Alvarez

October 19, 2022

5  out of  5 rating by Jesus Alvarez
"Courtney is awesome. She professional and proficient. It been a pleasure working with work and she only phone call away."

Donna Gleason

September 15, 2022

5  out of  5 rating by Donna Gleason
"It's always wonderful to work with everyone in this office. I love State Farm, and have been with them for years, but this office has the very best staff!"

Maysa Berhanu

May 3, 2022

5  out of  5 rating by Maysa Berhanu
"I have been a policy holder with Griffith agency 20 yrs. I have always been well informed about what kind of insurance is best for my particular situation and this is the reason I am very well satisfied with this agency. They very nice and professional with a great staff. Highly appreciate them."

carol aguilar

July 16, 2021

5  out of  5 rating by carol aguilar
"The office staff was very friendly and professional. The atmosphere was very pleasant. Angela was very helpful and explained things. She went the extra mile helping my mother and myself with our policies. I like the fact that I have an agent that has time to meet with me and I don't have to worry about her getting back with me."

Samuel Aguilar

July 16, 2021

5  out of  5 rating by Samuel Aguilar
"Friendly people that know there business and are good at what they do."


July 16, 2021

5  out of  5 rating by loopplug
"Great Staff , friendly, caring and professional"

Dana Shinpaugh

July 15, 2021

5  out of  5 rating by Dana Shinpaugh
"Angela was very professional and knowledgeable in helping my insurance needs. I referred my family in Oregon also to save on premiums."

Justin Dodd

January 27, 2021

5  out of  5 rating by Justin Dodd
"Craig and his team are great to work with. Very tentative to your needs and very responsive."

Wendi G

January 12, 2021

5  out of  5 rating by Wendi G
"The gal I spoke to was friendly and helpful. She was able to call me back with the information I needed and offered a lower rate for a vehicle we don't drive often."

Nicole Derryberry

October 29, 2020

5  out of  5 rating by Nicole Derryberry
"Craig is awesome! I thought we had good coverage until we went here to get a quote and realized we weren't as covered as we needed to be! Thank you for helping keep my family safe!!"

Joseph Spry

September 6, 2020

5  out of  5 rating by Joseph Spry
"Craig is the BEST agent in the Tri Cities and his staff is amazing!"

David Mordue

June 29, 2020

5  out of  5 rating by David Mordue
"Great service"

Marco Espinoza

May 2, 2019

5  out of  5 rating by Marco Espinoza
"Craig Griffiths is a great person. I went to him to look for new insurance after my previous insurance raised rates on me without having any changes on driving record. Craig was able to explain the coverage I had compared to what I could have with State Farm. Turned out I have better coverage with State farm for less money. Thank you Craig for saving me over 600 dollars a year for vehicle insurance... oh and he also saved me money on my home insurance!!"

Ryan idk

December 7, 2018

5  out of  5 rating by Ryan idk
"I've been at least 13 years as a very satisfied client of Craig Griffiths's State Farm Agency. Craig, personally is always so friendly and helpful , his employes are always willing to assist with any questions and insurance matter and benefits some of them are bilingual and that comes handy at times , I've seen lower prices for insurance coverage but i would never exchanged for a few busk all the personalized service & advices I've gotten from them throughout the years. I would recommend this agency to all my family and friends with no doubt."

Jeremiah Gannon

October 24, 2018

5  out of  5 rating by Jeremiah Gannon
"There aren't to many situations hopefully where you need to get to know your Insurance Agent very well. Unfortunately I have had two recently and I have to say it was great knowing that Craig and his team was in charge of it. Every question I had along the way was answered and I felt like he genuinely cared about us getting back to the way we were before the accident. Thank you Craig!"

Virginia Jennings

October 17, 2017

5  out of  5 rating by Virginia Jennings
"Craig and his team have been with me through thick and thin. I know without a doubt, I can count on them!! Now, as I move from WA to CA, they have made the transition to a new agent here very smooth. Thank you guys, you're the best! :)"

Judy Di Piazza

September 14, 2017

5  out of  5 rating by Judy Di Piazza
"Craig has been our latest Insurance rep with Statefarm. It's be almost 30 years and 4 with Craig. He is one of the most caring agents out there. Knows his stuff and gets the job done."


November 17, 2014

1  out of  5 rating by hzachmo
"I had Craig Griffiths for about five years and was very displeased with his service. Small issues were mostly to blame. -incorrectly spelling my name on my insurance card (even after calling to verify my info) - Not helping with my injuries I suffered from a crash even though I had been paying for P.I.P. I would recommend State farm to my closest family but would not recommend Craig to my worst enemy. Overall I am very pleased with State Farm after switching agents"